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TM Net Customer Service Call

  • By on April 26, 2009 | 5 Comments

    Have you ever call the TM Net Customer Service Helpline? You will be wondering if the TM Net Customer Service is working 24×7 or not.

    For 16 minute and 41 second, I have been waiting and listening for music and hear the repeat of the magic word “Sorry. All our customer service is currently busy. Please hold”.

    I bet the time to wait for a customer service to pick up my call will be another new record for Guinness Book of Malaysia.

    My Streamyx was connected – blink – connected – blink for the whole day and now I just have to use my iPhone to online via DiGi EDGE but I can’t submit my Income Tax!

    Maybe is time to say goodbye to TM Net Streamyx 🙁

    ah hong

    Ah Hong wasn't always a cubicle dweller • There's time he escape to island or mountain above the clouds • Don't be afraid, he just bite great food and not human • Check out his personal column at Ministry of Taste & Travel • If you would like to reach him, send him a Direct Message via Twitter or Private Message via Facebook •

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  1. #1 haan
    May 3, 2009 7:46 pm

    u never tried Air Asia’s?? theirs is even worse!

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  1. #2 ah hong
    May 8, 2009 1:12 am

    Haha…I never call Air Asia yet. That day I called TM, I waited for 35 minute. New record!!!

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  1. #3 annoyed
    April 1, 2010 12:54 am

    I waited for an hour on TM. AND on top off that I was transferred like this. Technical(my mistake, automatically pressed 1)->Products and services -> Billing -> Technical-> Products and services (waited another 10 minutes for someone to pickup. (And I think it was the same girl I started with)

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  1. #4 ck5354
    July 28, 2010 9:51 pm

    I waited 1 hour to complain on Super Upgrade plan.

    They charge me extra RM 10 sewa bulanan. Kanasai.

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  1. #5 flyingfox
    November 17, 2010 12:55 am

    Getting through does not even begin to solve your problems. How about getting you streamyx AND phone line cut 4 days after paying and speaking with a customer service rep and waiting another 24 hours after complaining. If you are far from KL, you can endure or go without a landline…..

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